RETURNS: We realize the world isn’t perfect and sometimes your order may not be what you expected. Or maybe you’ve simply changed your mind. Either way, we are not satisfied until you are and if you’re not content with your purchase from www.annaps.com send it back within 30 days upon receiving your order. N.B Due to the nature of underwear and swimwear bottoms, we cannot accept returns if opened and/or tried. We will not accept or refund incomplete returns or products that have been used or washed.
The moment we receive your parcel, we will arrange for your refund (excluding original shipping cost) and send you a notification email. This will take approx. 1 week after we have received your returned order.
1. Place the products you want to return in a package (underwear must have an unbroken package and be in a re-saleable condition).
2. Add a note about your order number, your name and the reason for the return and include it in your parcel.
3. Please mail back your return within 30 days of receipt to the address stated on the return form. You will be responsible for the full cost of returning the parcel, and the products will be your responsibility until they reach us. Therefore we recommend obtaining a receipt from the postal service as proof of postage.Please be informed that return charges will be at the customer’s expense
Edsåsdalen, Krokvägen 3
837 96 Undersåker